Effective date: October 3, 2026
Alpha Cash Cars (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we handle personal information when you visit https://alphacashcars.com, request a vehicle offer, contact us, arrange vehicle pickup, or complete a transaction with us.
Business contact: Alpha Cash Cars, 15500 Voss road, Sugarland, TX 77498 USA. Email: info@alphacashcars.com. Telephone: (281) 833-4999.
We collect information you provide through our website, email, telephone, and transaction documents. Depending on your enquiry or transaction, this may include:
Our website and hosting systems may also collect technical information such as IP address, browser type, device information, pages requested, referring URLs, and access times for website operation, troubleshooting, and security.
Please do not submit Social Security numbers, payment card details, bank account credentials, or unrelated sensitive information through general enquiry forms or ordinary email. If identity or payment documentation is needed, contact us for instructions before sending it.
We use personal information to respond to enquiries, evaluate vehicles, prepare and confirm offers, verify ownership and identity, arrange inspection and towing, communicate about appointments, make payments, and complete transaction paperwork.
We also use relevant information to maintain business records, prevent fraud, secure and troubleshoot our website, resolve disputes, meet legal obligations, and establish or defend legal claims. We limit collection and use to information reasonably necessary for these purposes.
Providing information needed for an offer or transaction is voluntary. However, we may be unable to provide an accurate offer or complete a purchase if required information is missing.
Customer information is used by our team and by providers assisting us with our business operations. We may share:
We provide service providers with information relevant to the work they perform and require appropriate confidentiality and data protection obligations where applicable.
We may disclose information when required by law or a valid legal process, or when reasonably necessary to prevent fraud, protect safety, or defend legal rights. Information may also be transferred as part of a merger, acquisition, or sale of our business, subject to applicable privacy requirements.
We do not sell or rent personal information, sell customer enquiries to independent vehicle buyers, or share personal information with third parties for their own marketing. We do not use customer information for cross-site targeted advertising or automated profiling that produces legal or similarly significant effects.
Mobile telephone numbers and text messaging consent are not shared with third parties or affiliates for their own marketing or promotional purposes. Providers helping us deliver messages may process this information solely to perform those services for us.
Our website may use cookies and similar technologies to support forms, remember technical preferences, prevent abuse, and maintain website functionality. Cookies are small files stored by your browser.
You can manage or delete cookies through your browser settings. Blocking cookies may affect some website features. We do not use advertising pixels or cookies to track you across unrelated websites for targeted advertising. This policy does not treat a website visit as consent to marketing communications.
When you request an offer or contact us, we may respond using the contact details you provide to discuss your enquiry and coordinate the requested service.
Where legally required, we obtain separate consent before sending marketing emails, marketing texts, or marketing calls using automated technology or an artificial or prerecorded voice. Agreement to this policy or submission of an enquiry does not, by itself, constitute that consent. Marketing consent is not a condition of selling your vehicle to us.
If you receive text messages from us, message frequency varies and message and data rates may apply. Reply STOP to opt out or HELP for assistance. You may also request assistance or withdraw consent by emailing info@alphacashcars.com or calling (945) 900-1349. We honor valid opt-out requests within applicable legal deadlines. A permitted confirmation of your opt-out may be sent.
You can unsubscribe from marketing emails using the unsubscribe instructions in the email or by contacting us. An opt-out does not prevent legally required notices or other communications permitted by law, but we will respect the scope of your request.
We retain information for as long as reasonably necessary for the purposes described in this policy, including transaction administration, required recordkeeping, fraud prevention, dispute resolution, and legal claims. Retention depends on the type of information, the transaction, and applicable legal requirements. When information is no longer needed, we delete it or render it non-identifiable, subject to lawful retention and backup requirements.
We use reasonable administrative, technical, and physical safeguards appropriate to the information we handle. No transmission or storage system is completely secure. Where a security incident requires notification, we provide notices in accordance with applicable law.
You may request access to, correction of, or deletion of your personal information by emailing info@alphacashcars.com or calling (281) 833-4999. Please describe your request and provide enough information for us to identify the relevant records. Do not send sensitive identification documents unless we request them through an appropriate process.
Where applicable law grants additional rights, you may request confirmation of processing, a portable copy, or an opt-out from sale, targeted advertising, or qualifying profiling. Authorized agents may submit requests where permitted by law. We may reasonably verify identity and authority. No new account is required.
When the Texas Data Privacy and Security Act applies, we respond within 45 days, with a further 45-day extension when legally permitted and explained. You may appeal a denial through the same contact channels. We respond to an appeal within 60 days. If denied, you may complain at https://consumerprotection.texasattorneygeneral.gov/.
Applicable exceptions may allow retention of certain records. We will not unlawfully discriminate against you for exercising privacy rights.
Our services are intended for adults, and we do not knowingly collect personal information from children under 13. If you believe a child has provided information to us, contact info@alphacashcars.com so we can investigate and take appropriate action.
Third-party websites linked from our website have their own privacy practices. This policy applies to information handled by Alpha Cash Cars and does not govern those independent websites.
We may update this policy to reflect changes in our services or legal obligations. We will publish the revised policy with a new effective date and provide additional notice or obtain consent when required by law. Changes do not authorize retroactive uses of information that require additional notice or consent.
For privacy questions or requests, contact info@alphacashcars.com, call (281) 833-4999, or write to Alpha Cash Cars, 15500 Voss road, Sugarland, TX 77498 USA.